FAQ - Setting up

Setting FourJaw up frequently asked questions

How do I implement the FourJaw platform in my factory?

The process of physically setting up FourJaw only takes a few minutes per machine, but first of all: Contact us; so we can learn more about your machines and what production challenges you...

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By Oliver Pogmore

updated 5 months ago

What hardware is required to use FourJaw?

Depending on the plan you sign up for there are two parts to the hardware. MachineLink & Sensors MachineLink is the small computer that logs the utilisation of each machine and transfers this to...

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By Oliver Pogmore

updated 5 months ago

What web browsers are support by FourJaw?

Connect to FourJaw from the web on your desktop or mobile device by visiting https://[your_company_domain].fourjaw.app using one of the following supported browsers. Desktop Latest version of...

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By Oliver Pogmore

updated 4 days ago

What support can I expect?

With our professional plans our team is available to support any ongoing service issues as per our  Pro Terms and Conditions . During the onboarding phase our customer success team will support the...

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By Oliver Pogmore

updated 5 months ago

What ports do our IT Team to get through our firewall?

The MachineLink will make outbound requests (nothing inbound) over TCP port 443 and UDP port 1194. The UDP 1194 port is for OpenVPN, creating a secure tunnel from the MachineLink up to our cloud...

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By Oliver Pogmore

updated 5 months ago

How to get your Machine Link/s connected if your Wi-Fi details change?

MachineLink Wi-Fi Credential Instructions  Follow these Instructions below:  Plug in your MachineLink to power and check it is switched on.  A Wi-Fi network called “FourJawML-XXXXXX” will appear on...

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By Fadzai Chiongotere

updated about 2 months ago